What is this digital card?
Think of this digital card like a virtual version of a benefits card that you can keep right on your phone. It’s like your health, dental, and union benefit cards. But instead of carrying a physical card, you’ll have the important information you need to use your Legal Plan benefits in one (easy-to-access) place on your smartphone.
Why should I have this digital legal benefits card?
This digital card makes it super easy to find the contact information you need to use your Legal and Personal Protection Plan benefits. Whether you need to call for help with a legal question, send an email about immigration services, or visit the member portal, it’s all right there at your fingertips. No more searching through emails or trying to remember phone numbers!
What do you mean by “wallet”?
Your phone has a special place, often called a “wallet” (like Apple Wallet on iPhones or Google Wallet on Android phones), where you can store things like payment cards, tickets, and now, your digital member card. It’s a secure and convenient way to keep important digital items organized.
How do I get this digital legal benefits card on my phone?
We’ll send you a special link in an email or a text message. All you need to do is tap or click on that link on your phone. It will then guide you through the simple steps to add the card to your phone’s “wallet.”
What if I don’t see the email or text message with the link?
Tap here to add your digital card to your wallet. If you are having trouble, simply give us a call at or text at (646) 921-9128, and tell the member helpline representative you need a link for the IAM Digital Member Card.
What if I don’t have a smartphone?
Please contact us directly at (646) 921-9128 for information on how to use your benefits.
How do I use the digital legal benefits card once it’s on my phone?
Once you’ve added the card to your phone’s “wallet,” you can usually access it by opening the “wallet” app and finding the IAM Legal & Personal Protection Plan card. Just tap on it to open it up! On the back of the card, you’ll also find links to the most important legal services you might need.
What information is on the front of the digital legal benefits card?
The front of the card will show the name of the IAM Legal and Personal Protection Plan, and how to contact them right away through email or a phone call. It will also clearly indicate that it’s your member benefits card.
What information is on the back of the digital legal benefits card?
The back of the digital card is where you’ll find all the important links and contact information you need to use your Legal Plan benefits:
- Member Helpline Phone Number
- Direct Link to Your Member Portal
- Direct Link to Your Union’s Website
- Direct Link to Legal Advice Request Form
- Direct Link to Simple Will Request Form
- Direct Link to Family Law Request Form
- Direct Link to Accident/Injury Compensation Request Form
- Direct Link to Traffic Ticket Request Form
- Direct Link to Immigration Request Form
How do I get to the “back” of the digital legal benefits card to see all those links?
Once you have the digital card open on your phone, please tap the ‘circle with three dots’ in the top right-hand corner, then tap “Pass Details”. The video we’ve created will show you exactly how to do this on your type of phone.
What if I accidentally delete the digital legal benefits card from my phone?
Don’t worry! You can always add it again here. If you have trouble, just give us a call at (646) 921-9128.
Will this digital legal benefits card cost me anything?
No, this digital member card is free for all eligible IAM Legal and Personal Protection Plan members.
Do I still need my old physical legal benefits membership card?
If you received a Legal and Personal Protection Plan member card in the mail, keep it. It’s always good to have benefits information within easy reach, and in more than one place. Whether it’s on your phone or in your pocket.
What if I get a new phone?
When you get a new phone, you will need to add the digital card to your new device. Simply find the original email or text message with the link and follow the steps again on your new phone.
What if I’m having trouble adding the card to my phone?
We understand that technology can sometimes be frustrating. That’s why we created a simple “how-to” video with step-by-step instructions. If you’re still having trouble, please don’t hesitate to call us and we’ll do our best to help you.
Can I share this digital legal benefits card with my family members?
This digital card is for your personal use as an IAM Legal and Personal Protection Plan member. Please do not share the link or the card with others who are not members.
What if I don’t want to use the digital legal benefits card?
That’s okay. While we encourage you to try the digital card for its convenience, you can still access your benefits by visiting the member portal.
